Shipping

Shipping Policy for Mystheal

At Mystheal, we are committed to delivering your orders promptly and efficiently. Below is a detailed explanation of our shipping process and delivery times.


1. Stock Availability

All items listed on our store are in stock and ready for immediate dispatch. We ensure that your order is processed and shipped as soon as possible after your purchase.


2. Standard Shipping Time

  • Normal Delivery Time:
    Under normal circumstances, your order will be delivered within 14 days from the date of dispatch.
  • Factors Affecting Delivery:
    Delivery times may vary depending on your location and the performance of the shipping carrier. We use reliable shipping partners to ensure your items reach you in good condition.

3. Shipping Time by Region

  • Hong Kong Region:
    Orders shipped to Hong Kong are typically delivered within 7 days from dispatch.
  • Other International Regions:
    For other international orders, delivery times may vary depending on the destination and the efficiency of the shipping carrier. Most orders are delivered within 14 days, but this may be extended for remote or hard-to-reach areas.

4. Expedited Shipping

If you need your order sooner than the standard delivery time, please contact our customer service team at info@mystheal.com. We will do our best to accommodate your request for expedited shipping, subject to availability and additional costs.


5. Contact Us

If you have any questions about shipping times, delivery status, or need assistance with expedited shipping, please don't hesitate to reach out to our customer service team at info@mystheal.com. We're here to help ensure your order arrives on time!


Thank you for choosing Mystheal! We strive to provide a seamless and efficient shipping experience for all our customers.